Business Analyst

    • Job Tracking ID: 513000-773053
    • Job Location: Washington, DC
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: 05/19/2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description


Have you ever dreamed of going to a job that you love? One that includes working in a place where contributing to the client’s effectiveness, work-life balance, and quality performance are our hallmarks; a place where a collaborative environment will challenge you? Well, you need to look no further - COE is an award-winning workplace with a balanced focus on client, employee, and company. We offer benefits that exceed others and a flexible environment focused on your success.

So, if you are someone who focuses on high quality performance, relishes in achieving meaningful and measurable outcomes for clients, loves to perform with passion, and appreciates support and recognition, then COE is the right place - we are ready to invest in you!

We are seeking a customer-focused Business Analyst (BA) to support the program management office responsible for the development and implementation of large scale federal Human Resources system and tools leveraging governance, technology, and change management. The candidate must have a strong background working with diverse stakeholder groups to manage execution. The worksite location for this position is in downtown Washington, DC with infrequent travel to our headquarters in Rockville, MD.


Your role will initially include, but will not be limited to the following:

  • Capturing requirements from all stakeholders during integrated process team meetings and refining business needs from conversations with stakeholders.
  • Leveraging human capital and the HR Line of Business (HRLOB) framework to support agency-wide HR transformation through processes, systems, and tools.
  • Analyzing HR business processes, document AS IS, develop TO BE, identify gaps and work with senior team members to create strategies to address gaps.
  • Preparing data, reports, analysis and findings for client senior leaders.
  • Executing change management and communications plans to support organizational change.
  • Contributing to business process reengineering efforts to achieve streamlined organizational costs and improved HR service delivery.
  • Provide ad hoc support to other areas in the division, such as managing SharePoint intranet/extranet content and reviewing policies and reports.

Experience and Skills


Required Elements

  • Bachelor of Arts or Bachelor of Science in field related to core service offerings
  • 3-4 years of experience eliciting, gathering, documenting, and tracking business requirements
  • Experience in a rapid paced, time sensitive, high quality environment.
  • Strong verbal and written communication skills.
  • Extremely detail oriented with strong analytical skills.
  • Ability to take little direction and achieve quality results independently.
  • US citizenship and ability to obtain a Public Trust.
  • Ability to present ideas in user-friendly language.
  • Ability to document system processes and procedures in a clear manner.
  • Self-motivated and directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Strong customer service focus.
  • The ability to multi-task, prioritize commitments and manage time effectively.
  • History of ethical performance.
  • Ability to quickly learn and assimilate new skills and methodologies.

Job Benefits

We are proud to have been recognized by Forbes as one of America's Best Management Consulting Firms. COE has also received consecutive  awards of the prestigious "When Work Works" award in recognition of our engaging corporate culture and strong employee benefits!

We offer a wide variety of competitive benefits to meet the personal and family needs of our employees. The following information is a brief summary of these benefits and may be subject to change.

  • Medical, Dental, and Vision Insurance
  • Basic Life, Accidental Death and Dismemberment Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Accident Insurance
  • Voluntary Group Term Life and Accidental Death Benefit
  • Wellness Incentive Program
  • Employer-Paid Professional Development
  • Educational Assistance
  • Performance Incentive Bonus Plan
  • Flexible Spending Accounts
  • 401(k) Plan
  • Financial Planning Assistance
  • Employee Assistance Program
  • Smart Benefits®
  • Parking Assistance Policy
  • Holidays
  • Floating Holidays
  • Paid Time Off
  • Parental Leave