Senior Organizational Change Management Consultant

Job Description

Have you ever dreamed of going to a job that you love? One that includes working in a place where contributing to the client’s effectiveness, work-life balance, and quality performance are our hallmarks; a place where a collaborative environment will challenge you? Well, you need to look no further - COE is an award-winning workplace with a balanced focus on client, employee, and company. We offer benefits that exceed others and a flexible environment focused on your success.

So, if you are someone who focuses on high quality performance, relishes in achieving meaningful and measurable outcomes for clients, loves to perform with passion, and appreciates support and recognition, then COE is the right place - we are ready to invest in you!

In anticipation of contract awards, we are seeking Senior Organizational Change Management (OCM) Consultants to work as part of an integrated solutions delivery team, ensuring high quality delivery and focusing on building COE’s capacity to deliver through deep functional expertise, with a primary emphasis on OCM and Business Process Improvement (BPI). Key responsibilities include providing support to project teams in integrating change management activities into their project plans. This position will also conduct research and prepare management, organizational and business analyses and forecasts for clients. This role will interface directly with the client team and other stakeholders.

This is primarily a telework assignment, with occasional travel to our HQ in Rockville, MD and to local client sites within the Washington DC/Metro area.

Responsibilities

Your role will initially include, but will not be limited to the following:

• Apply a structured change management approach and methodology for the people side of change caused by projects and change efforts.
• Develop change management strategies based on a situational awareness of the details of the change and the groups being impacted by the change.
• Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
• Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
• Support the execution of plans by employee-facing managers and business leaders.

Experience and Skills

• A solid understanding of the change process and how people experience organizational change.
• 7 -10 years of experience and knowledge of change management principles and methodologies.
• Familiarity with project management approaches, tools, and phases of the project lifecycle.
• Exceptional communication skills – both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Strong analytic and decision making abilities.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.
• Experience with large-scale organizational change efforts.

Job Benefits

We are proud to have been recognized by Forbes as one of America's Best Management Consulting Firms. COE has also received consecutive  awards of the prestigious "When Work Works" award in recognition of our engaging corporate culture and strong employee benefits!

We offer a wide variety of competitive benefits to meet the personal and family needs of our employees. The following information is a brief summary of these benefits and may be subject to change.

• Medical, Dental, and Vision Insurance
• Basic Life, Accidental Death and Dismemberment Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Accident Insurance
• Voluntary Group Term Life and Accidental Death Benefit
• Wellness Incentive Program
• Employer-Paid Professional Development
• Educational Assistance
• Performance Incentive Bonus Plan
• Flexible Spending Accounts
• 401(k) Plan
• Financial Planning Assistance
• Employee Assistance Program
• Smart Benefits®
• Parking Assistance Policy
• Holidays
• Floating Holidays
• Paid Time Off
• Parental Leave