People & Culture Manager

    • Job Tracking ID: 513000-830445
    • Job Location: Hybrid, MD
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: 09/12/2022
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
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Job Description

Have you ever dreamed of going to a job that you love? One that includes working in a place where contributing to the client’s effectiveness, work-life balance, and quality performance are our hallmarks; a place where a collaborative environment will challenge you? Well, you need to look no further - COE is an award-winning workplace with a balanced focus on client, employee, and company. We offer benefits that exceed others and a flexible environment focused on your success.

So, if you are someone who focuses on high quality performance, relishes in achieving meaningful and measurable outcomes for clients, loves to perform with passion, and appreciates support and recognition, then COE is the right place - we are ready to invest in you!

We are seeking a Human Resources Manager to support COE's operations and growth with broad day-to-day HR functions designed to ensure company requirements are anticipated and achieved, personnel requirements are met, and COE is highly regarded in our market. This position includes a broad range of responsibilities from records maintenance to recruiting, research, problem solving, and ensuring staff are prepared to execute their responsibilities. The HR Manager interfaces directly with our HR outsource provider and leads programs to strengthen COE as a value-based firm. It is critical for the incumbent to balance the needs of the company and ensure fair and equitable treatment of all staff.


Your role will initially include, but will not be limited to the following:

  • Conduct HR processes to include, hiring, background checks, onboarding, personnel changes, benefits administration, etc.
  • Work with hiring managers to develop position descriptions and develop and execute effective hiring strategies.
  • Working with supervisors and managers, advise on and execute personnel actions (hiring, performance management, termination, etc.).
  • Develop and implement effective recruiting strategies. Recruit COE staff members at all levels and coordinate all recruitment, selection, and hiring activities consistent with COE’s “Hiring Right” process. Includes recruitment for current and future projects and needs.
  • Coordinate pre-employment background investigations and report on results.
  • Coordinate and set up staff office workspace, equipment, IT, etc., to accommodate staff requirements consistent with COE policy as needed.
  • Serve as the primary interface with COEs HR outsourcing service provider and other HR vendors.
  • Certify all HR actions for compliance with policy and legal requirements. Ensure all HR policies are administered fairly and equitably consistent with COE policy.
  • Manage the COE on-boarding process and evaluate its effectiveness.
  • Proactively maintain HR requirements, forms, and policy in staff portal, website, SharePoint, and other related venues. Write and maintain the COE staff, benefits, and other handbooks, policies, and procedures in collaboration with COE leadership and HR outsource provider.
  • Conduct HR and staffing related research in such areas as benefits, compensation, etc., and advise leadership on courses of action.
  • Create and maintain up-to-date and accurate electronic and paper staff files.
  • Coordinate internal or external training activity for COE staff as needed.
  • Represent COE in various forums consistent with our values and standards.
  • Support COE staff members and leaders by answering HR related questions, researching and reporting information.
  • Maintain and verify staff PTO and other benefits. Assist staff as needed.
  • Ensure COE is compliant with Federal, State, and Local labor laws and regulations.
  • Manage COE’s performance management system and processes.
  • Provide staff relations (ER) support, insurance certifications, etc.
  • Implement and communicate all facility safety, staff welfare, and other appropriate programs.
  • Provide effective communications keeping staff and leaders informed of all critical HR related requirements. Make presentations at COE all-hands meetings, through electronic means, and in other forums.
  • Provide other duties as assigned.

Experience and Skills

  • 5-7 years of successful and progressive experience in human resources.
  • BS degree in related field -- PHR or SPHR certification strongly desired.
  • Demonstrated ability to meet and exceed goals.
  • Strong attention to detail and follow-through.
  • Ability to maintain confidentiality and non-disclosure of sensitive information.
  • General knowledge of employment law.
  • Strong written and verbal communication skills.
  • Ability to take little direction and achieve quality results independently.
  • Strong customer service focus.
  • Work well as part of a team.
  • The ability to multi-task, prioritize commitments and manage time effectively.
  • History of ethical performance.
  • Implement effective problem-solving and perform with an appropriate sense of urgency.
  • Ability to work under tight deadlines and time constraints.
  • US Citizenship required.

Job Benefits

We are proud to have been recognized by Forbes as one of America's Best Management Consulting Firms. COE has also received consecutive  awards of the prestigious "When Work Works" award in recognition of our engaging corporate culture and strong employee benefits!

We offer a wide variety of competitive benefits to meet the personal and family needs of our employees. The following information is a brief summary of these benefits and may be subject to change.

  • Medical, Dental, and Vision Insurance
  • Basic Life, Accidental Death and Dismemberment Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Accident Insurance
  • Voluntary Group Term Life and Accidental Death Benefit
  • Wellness Incentive Program
  • Employer-Paid Professional Development
  • Educational Assistance
  • Performance Incentive Bonus Plan
  • Flexible Spending Accounts
  • 401(k) Plan
  • Financial Planning Assistance
  • Employee Assistance Program
  • Smart Benefits®
  • Parking Assistance Policy
  • Holidays
  • Floating Holidays
  • Paid Time Off
  • Parental Leave